Product Manager, Trust and Safety - San Francisco California

Company: Menlo Ventures Management, L.P
Location: San Francisco, California
Posted On: 01/25/2025

About the roleAnthropic is dedicated to developing AI assistants that are helpful, harmless, and honest. As usage of our AI services grows, we need to ensure they are not misused. The T&S team is at the forefront of protecting our users from the risks of powerful AIs as well as ethical, technical, and social risks from the use of generative AI. The T&S team at Anthropic builds protections for new AI features enabled by the research teams and protects new products and surfaces developed by our product teams. As a Product Manager for the T&S team at Anthropic, you will own the ideation, design, development and deployment of T&S systems and relevant product UX to ensure we are advancing frontier models safely to users across various cloud platforms. You will work closely with our research and product teams to develop detections, evals, interventions, and tools to measure and mitigate deployment and user risks.We are looking for a product manager who is deeply committed to making AI safe and beneficial for humanity. You are aware of the risks and are committed to working with experts and coming up with ideas for Anthropic to implement. You have deep technical expertise in development, deployment and measurement of T&S systems. You thrive in rapidly moving and ambiguous environments..Responsibilities:

• Drive impact via ruthless prioritization and building a roadmap by aligning & collaborating with policy, enforcement, research, engineering and cross functional stakeholders for Anthropic's frontier models, AI products, customers and mitigate deployment risks listed in Anthropic's Responsible Scaling policy
• Determine how to build in safety by design and downstream defenses on different surfaces - Claude.ai, 1P API, 3P API
• Understand the AI landscape and ecosystem with a twelve to twenty four month time horizon to plan for mitigation of deployment risks of increasingly powerful models and determined adversaries
• Lead the development of metrics to understand the area, performance, blindspots to help inform future project planningYou may be a good fit if you have:
  • 5+ years in product management with a focus on data, infrastructure, detection, interventions, tools, and/or evals
  • Strong technical background with experience working across AI/ML and engineering teams to design and build state of the art detection systems
  • Strong user understanding of how our products are used, their T&S concerns and how we provide the best solutions
  • Demonstrated ability to build product and engineering strategy across multiple cross-functional teams for a rapidly changing space
  • Demonstrated experience in designing and building metrics to evaluate risks, system performance, user impact and making crisp tradeoffs
  • Very strong ability to navigate, and prioritize amidst ambiguity, and to flex into different domains to bring clarity and execute
  • Planning, building, launching and measuring new products / systems in a zero to one environment
  • Ability to clearly articulate complex technical concepts to non-technical audiences in written and verbal communication
  • Think creatively about the risks and benefits of new technologies, and think beyond past checklists and playbooks
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