Customer Experience Lead - North Hollywood California

Company: VirtualVocations
Location: North Hollywood, California
Posted On: 01/26/2025

A company is looking for a Customer Experience Lead, remote.



Key Responsibilities

Assist customer service team members in responding to inquiries
Evaluate information to address customer comments or complaints
Maintain records of communication and track unresolved complaints


Required Qualifications

3+ years' experience in customer service or administrative role
Proficient knowledge of Excel, including formulas and VLOOKUP
Ability to work in a fast-paced and changing environment
Experience in data integrity and communication management
Must reside in the Eastern Time Zone More...

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