Care Center Representative - Whittier California

Company: VirtualVocations
Location: Whittier, California
Posted On: 01/26/2025

A company is looking for a Care Center Representative to provide support and assistance in a service-oriented environment.



Key Responsibilities

Answer emergency and non-emergency calls, dispatching responses as needed
Provide compassionate customer support and monitor medical alerts and alarms
Record call details and maintain accurate customer information in the system


Required Qualifications, Training, and Education

High School Diploma or GED required
0-1 year of customer service experience, preferably in a contact center or healthcare setting
Proficient typing skills (35 WPM) and familiarity with customer service software preferred
Willingness to work weekends, overtime, and flexible hours as needed
Minimum internet speeds of 5Mbps download and 2Mbps upload required More...

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