Residential Customer Engagement Specialist - Salinas California

Company: VirtualVocations
Location: Salinas, California
Posted On: 01/26/2025

A company is looking for a Residential Customer Engagement Specialist - Customer Care.



Key Responsibilities

Create meaningful interactions for customers and the sales team through professionalism and empathy
Serve as the first point of contact for customers, striving for first call resolution
Utilize resources and CRM tools to efficiently resolve customer issues and enhance satisfaction


Required Qualifications

High School Diploma required
Proficient in Order Entry platform
Knowledge of MS365
Technically savvy and comfortable with multiple applications in a mainframe and PC environment
Strong work ethic and commitment to customer service More...

Register an account with us and set up job agents! We'll email you immediately when jobs like this are posted on our site.