Indiana Customer Care Specialist - San Jose California

Company: VirtualVocations
Location: San Jose, California
Posted On: 01/26/2025

A company is looking for a Customer Care Specialist I who assists members or providers with routine service inquiries.



Key Responsibilities

Resolve routine service inquiries related to claims processing, member benefits, and eligibility
Ensure compliance with HIPAA and state regulations while maintaining accurate documentation
Build relationships with members or providers through quality customer service and support


Required Qualifications and Education

High School Diploma or equivalent is required
Two years of customer service experience is preferred
Customer service experience in a call center is preferred More...

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