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Account Executive- Client Relations Manager- Irvine CA - Irvine California
Company: T-Mobile Location: Irvine, California
Posted On: 01/26/2025
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!Job Overview As an Account Executive, Client Relationship Management & Acquisition sales professional, you will work closely with Enterprise and/or Strategic Account Executives to help manage a large, high-value portfolio of accounts to achieve long-term success. The position will be responsible for driving incremental growth within a targeted set of accounts, developing positive relationships with our clients and creating & driving long-term strategic account plans with ENT and/or STR CPE's. This role will require enterprise solution-selling experience to develop white-space opportunities that solve our customers' business problems, protect and grow our revenue in assigned accounts through base management efforts and reduce account churn. This role will reside in the field, set and run customer sales appointments, as well as work cross-functionally to sell and service our customers.Job Responsibilities: - Identify customer needs and apply solution-based selling techniques to fully demonstrate the value of T-Mobile products and services.Develop an account strategy to maintain and grow business by developing a deep understanding of the account's position in the market, their product/service, points of differentiation and competitive landscape.Monitor, share and act on sales activity and metrics specific to the customer.
- Develop positive relationships with partners broad and deep in the account and identify business problems that can be solved with our solutions and products.Regularly, meet with clients and partners to develop strategy and outcomes whiles building relationships, establish EBCs, attend trade shows and other industry events to capitalize on networking and relationship-building opportunities.Proactively remain connected to accounts and the market to access new search opportunities and ensure all viable partners are engaged on a regular and effective basis.
- Manage account input and feedback for all projects with detailed outcomes and timelines.
- Proactively coordinate and translate customer needs within internal departments and act as a critical issue point to drive resolution to customers problems.Education:
- High School Diploma/GED (Required)
- Bachelor's Degree (Preferred)Work Experience:
- 4-7 years B2B Field Sales Experience, preferably working with Fortune 1K accounts (Enterprise level). (Required)
- 2-4 years Telecom, Software or Technology experience (Required)Knowledge, Skills and Abilities:
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