Adobe CDP Operations Specialist - Fresno California

Company: VirtualVocations
Location: Fresno, California
Posted On: 01/28/2025

A company is looking for an Adobe RT CDP Operations Specialist to manage shift operations and coordinate issue resolution.



Key Responsibilities

Oversee daily shift activities, ensuring task prioritization and effective resolution of operational issues
Act as the primary contact for escalating critical issues between engineers and management
Generate and present weekly reports on incidents, resolutions, SLA compliance, and process improvement opportunities


Required Qualifications

Proficiency in Adobe Experience Platform components, including Real-Time CDP, Adobe Journey Optimizer, and Customer Journey Analytics
Hands-on experience with Google Cloud Platform components such as BigQuery and Dataflow
Familiarity with outbound marketing platforms like Salesforce Marketing Cloud, Meta, and TikTok
Strong leadership and task management skills for effective team collaboration
Experience in operational roles within data-driven marketing environments is preferred More...

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