Application Support Specialist - Pasadena California

Company: VirtualVocations
Location: Pasadena, California
Posted On: 01/28/2025

A company is looking for an Application Support Specialist to provide technical support for critical applications.



Key Responsibilities

Monitor ServiceNow for incident tickets, change requests, and task assignments, ensuring timely updates and resolutions
Provide expert-level support for applications, troubleshooting and resolving complex issues while serving as the primary contact for technical inquiries
Collaborate with IT and development teams to troubleshoot issues and improve application workflows


Required Qualifications

Bachelor's degree and 2-4 years of relevant experience, or 6-8 years of relevant experience in lieu of a degree
Familiarity with ServiceNow or other ticketing systems
Experience with iOS or Android systems
Proficient in MS Outlook, MS Excel, PowerPoint, and MS Word
Ability to manage multiple tasks in a fast-paced environment More...

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