Associate Business Systems Analyst - Pasadena California

Company: VirtualVocations
Location: Pasadena, California
Posted On: 01/28/2025

A company is looking for an Associate Business Systems Analyst to assist Salesforce end users and manage the helpdesk.



Key Responsibilities

Oversee the Salesforce helpdesk, addressing support cases and interacting with internal stakeholders
Continuously evaluate and enhance business processes to optimize the Salesforce system
Identify and analyze recurring issues, coordinating with IT and business resources to implement solutions


Required Qualifications

Salesforce ADM201 certification or equivalent experience as a Salesforce super user
1 to 2 years of professional experience in a similar or administrative role
Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field
Experience with Tableau for CRM, Salesforce CPQ, and Salesforce Data Loader is strongly preferred
Desire to continuously grow professionally and learn new skills More...

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