Customer Experience Insights Director - San Francisco California

Company: VirtualVocations
Location: San Francisco, California
Posted On: 01/28/2025

A company is looking for a Director of Customer Experience Insights.



Key Responsibilities

Provide actionable insights by synthesizing research and analysis with industry expertise
Contribute to the design of qualitative and quantitative research projects to understand customer needs and trends
Collaborate with cross-functional teams to integrate insights into strategic planning and execution


Required Qualifications

Bachelor's degree in marketing, business, statistics, or related field AND 10+ years of relevant experience
OR equivalent experience
2+ years of people management experience
5+ years of business insights experience within B2B SaaS/tech preferred
Experience working with senior business decision-makers in the technology category More...

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