Customer Care Representative - Sacramento California

Company: VirtualVocations
Location: Sacramento, California
Posted On: 01/29/2025

A company is looking for a Customer Care Center Representative I to provide quality service to bank customers remotely.



Key Responsibilities

Provide quality customer service by answering incoming calls regarding various banking inquiries
Perform account maintenance and match products to customer needs
Navigate a computerized system to resolve customer issues and adhere to banking regulations


Required Qualifications

High school diploma or equivalent
Previous call center experience preferred
Proficient computer skills relevant to Outlook, Word, Excel, and PowerPoint
Able to work weekend hours on a rotating basis
Fluent Spanish language skills may be required as identified More...

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