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Temp Clinical Operations (Utilization Management) Program Manager - San Francisco California
Company: San Francisco Health Plan Location: San Francisco, California
Posted On: 01/29/2025
Career Opportunities with SF Health PlanA great place to work.Current job opportunities are posted here as they become available.Subscribe to our RSS feeds to receive instant updates as new positions become available.Temp Clinical Operations (Utilization Management) Program ManagerReporting to the Manager of Clinical Operations, the Program Manager of Clinical Operations is responsible for planning, implementing, and managing multiple interconnected projects within the utilization management program. You will focus on program operations, regulatory compliance, and process improvement. You will drive initiatives that are strategic and improvement-oriented in nature and coordinate departmental activities focused on adherence to regulatory requirements and accreditation standards - DHCS, DMHC, CMS, and NCQA. You are the department's primary subject matter expert on regulatory and accreditation requirements, ensuring process compliance audit readiness. You will lead teams, manage resources, and communicate with partners to ensure successful outcomes.This is a contractor position with the possibility of a full-time employee conversion in the future.Salary: $40 to $50 per hourPlease note that while SFHP supports a hybrid work environment, you are required to be onsite and in-office a minimum of 4 days per month. This is a hybrid position, based in our Downtown San Francisco office.WHAT YOU WILL DO: - Program Management
- Develop and implement strategies to improve the utilization management program, ensuring alignment with organizational goals.
- Author programmatic documents including program description, evaluation, workplan, charters, business requirements, status reports, meeting minutes, and policies.
- Regulatory Compliance
- Evaluate, interpret and summarize regulatory and accreditation guidelines on at least an annual basis and manage the process for compliance activities, including communicating requirement changes and updating policies, procedures, workflows, reports, etc., to comply with updated requirements.
- Be the department's primary contact and subject matter expert for regulatory and accreditation audits, surveys, and communications.
- Project Management
- Lead and coordinate teams to execute project activities.
- Maintain accurate project documentation, including plans, schedules, decisions, action items, issue/risk logs, and reports.
- Process Improvement
- Identify opportunities to enhance workflows and refine processes in utilization review and authorization activities.
- Help implement new tools to improve efficiency and accuracy in UM operations.WHAT YOU WILL BRING:
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