Customer Education Specialist - San Diego California

Company: VirtualVocations
Location: San Diego, California
Posted On: 01/29/2025

A company is looking for a Customer Education Specialist to enhance user engagement through effective educational programs.



Key Responsibilities

Manage the scheduling, creation, marketing, delivery, and reporting of live training curriculum
Develop and test new courses to expand the educational offerings for users
Maintain and update technical documentation in the Help Center to reflect the current platform state


Required Qualifications

1-2 years of experience in education, product support, or a customer-facing role
Experience translating complex technical information into user-friendly documentation
Ability to review and repurpose existing content for relevance and optimization
Experience working cross-functionally on projects
Data-driven mindset focused on improving user experiences and measuring impact More...

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