Contact Center Associate - Pasadena California

Company: VirtualVocations
Location: Pasadena, California
Posted On: 01/29/2025

A company is looking for a Contact Center Associate to provide exceptional service to its members.



Key Responsibilities

Deliver exceptional service while managing high call volumes and meeting performance targets
Gain a deep understanding of products and services to assist members effectively
Resolve member issues creatively and professionally, ensuring satisfactory outcomes


Required Qualifications

Associate's Degree or equivalent related experience required
Minimum two years of customer service experience required
Minimum one year of Contact Center experience preferred
Proficiency with PC and Microsoft applications such as Outlook, Word, and Excel
Ability to work a flexible schedule, including evenings, nights, and weekends More...

Register an account with us and set up job agents! We'll email you immediately when jobs like this are posted on our site.