Group Specialist - Pasadena California

Company: VirtualVocations
Location: Pasadena, California
Posted On: 01/29/2025

A company is looking for a Group Specialist to join their Client Care Center in a remote role.



Key Responsibilities

Act as the primary contact for travel professional group clients, addressing customer demands through calls
Drive revenue growth and retention of existing accounts by analyzing bookings and future travel needs
Manage customer interactions and complaints, ensuring a positive experience and optimizing relationships


Required Qualifications, Training, and Education

Proficient in CRM management and Microsoft Office Suite
Strong knowledge of sales principles, including closing and negotiation skills
Ability to work in a fast-paced environment and manage time efficiently
Bachelor's degree preferred
Bilingual skills are a plus More...

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