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Branch Manager I - Novato California
Company: Umpqua Bank Location: Novato, California
Posted On: 01/29/2025
Umpqua Bank is headquartered in the Pacific Northwest with 5,000+ employees and offers banking services to customers throughout the nation. It's an especially exciting time to join our team as, following the recent merger with Columbia Bank, we have grown to become a leading western-based regional bank with more than $50B in assets under management and an unwavering commitment to our associates, our customers, and our communities.We create a great place to work by offering a special brand of relationship banking and by providing a culture where associates thrive. Associates who embody our core values fit in well here and we are eager to meet candidates who demonstrate behaviors that align with Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships.About the Role:Responsible for the delivery of outstanding customer service, achievement of growth goals, operational efficiencies, and development of store associates. Responsible for developing and maintaining client relationships, utilizing the full spectrum of banking services. - Manages a large-sized, more complex store with core deposits above $60 million OR may manage smaller-sized store if successfully obtains and retains Small Business Advisor certification. Concentrates approximately 20 percent of time managing high value relationships.
- Originates consumer and small business lending credits up to $250,000.
- Implements sales and promotional programs with creativity and energy such that goals are achieved and quality standards are met or exceeded.
- Facilitates integrated delivery of financial services and products, including customized lending, cash management, investment management, etc. by referring customers to the appropriate department or division.
- Responsible for the growth activity of the store (i.e., consumer, small business or both depending on market opportunity); expectation of daily/weekly growth activities to take place.
- Manages the selection, placement, performance, development, promotion, and termination of store associates.
- Coaches and mentors all Associates in learning the skills required for their level of role, including technical expertise of consumer and small business lending.
- Ensures operational efficiency, compliance and quality standards are met.
- Demonstrate compliance with all bank regulations that apply to your position and keep up to date on regulation changes.
- Maintain working knowledge of our policies and procedures regarding the Bank Secrecy Act, Regulation CC, Regulation E, Bank Security, and other regulations that apply to your position.
- May be asked to coach, mentor, or train others and teach coursework as subject matter expert.About You:
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