Customer Care Specialist - Fresno California

Company: VirtualVocations
Location: Fresno, California
Posted On: 01/29/2025

A company is looking for a Customer Care Representative to support partners in the wellness industry.



Key Responsibilities

Provide prompt and friendly support to partners via chat and email
Facilitate onboarding and migration processes for new partners
Report customer insights and feedback to enhance product features


Required Qualifications

1-2 years of experience in Customer Support or a related role
Experience in a wellness business environment preferred
Four-year post-secondary education/Bachelor's degree preferred
Familiarity with tools like Intercom, Slack, Notion, and Google Suite is a plus
Ability to learn new technology quickly More...

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