SaaS Customer Success Director - Sacramento California

Company: VirtualVocations
Location: Sacramento, California
Posted On: 01/29/2025

A company is looking for a SaaS Customer Success Director.



Key Responsibilities

Shape long-term strategy for customer success to enhance client outcomes and revenue
Lead transformational projects for enterprise customers and ensure alignment with business processes
Build executive-level relationships and oversee a portfolio of high-impact accounts


Qualifications

Bachelor's degree in a related field and a minimum of 10 years of relevant experience
Previous biopharma/clinical research experience
8 to 12 years of experience leading projects
6 to 10 years of experience in a customer-facing role
Proven track record of leadership and strategic impact More...

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