Senior Customer Onboarding Manager - Salinas California

Company: VirtualVocations
Location: Salinas, California
Posted On: 01/29/2025

A company is looking for a Senior Customer Onboarding Manager.



Key Responsibilities:

Guide customers through onboarding and offboarding processes
Assist teammates with escalations and inquiries regarding processes and products
Manage complex projects and advocate for clients' needs internally


Required Qualifications:

2-5 years of experience in Customer Onboarding or Customer Success for a B2B SaaS product
Strong project management skills with a proactive approach
Experience in building and maintaining customer relationships
Ability to work effectively in a diverse team environment
Preferred availability in the Pacific Time Zone More...

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