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Autonomous Vehicle Assistance Dispatch (Autonomous Vehicle Specialist) - Los Angeles California
Company: TaskUs
Location: Los Angeles, California
Posted On: 01/30/2025
Autonomous Vehicle Assistance Dispatch (Autonomous Vehicle Specialist)ApplyLocations: Chandler, Arizona, USAPosted on: Posted YesterdayTime left to apply: End Date: March 21, 2025 (30+ days left to apply)Job Requisition ID: R_2412_18600About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs.Role: Provide real-time guidance and support to autonomous vehicles (AVs) in complex driving scenarios. As a fleet response team member, you can expect to assist autonomous vehicles in real time in numerous geographical locations including Los Angeles, CA, San Francisco, CA, Phoenix, AZ, Austin, TX, and more in the future.Responsibilities: - Navigational Assistance: Guide AVs through challenging situations, such as blocked streets, narrow lanes, and private driveways, ensuring efficient and safe navigation.
- Decision Making: Collaborate with AVs to optimize driving paths, considering factors like lane closures and traffic conditions.
- Safety Oversight: Monitor AV behavior and intervene when necessary to prioritize safety and avoid potential hazards.
- Human-Machine Interaction: Maintain effective communication with AVs to ensure seamless cooperation and timely responses.
- Problem Solving: Adapt to dynamic road conditions and rapidly address unexpected challenges.
- Continuous Learning: Contribute to the improvement of AV technology by analyzing past performance and identifying opportunities for optimization.
- Safety Compliance: Ensure adherence to all relevant safety regulations and certifications.Key Requirements:
- Strong focus on safety and attention to detail
- Excellent problem-solving and decision-making skills
- Ability to work effectively in a fast-paced, ever-changing environment
- Strong customer service, de-escalation, communication and interpersonal skills with 2 years of experience
- Adaptability to new technologies and processes
- Ability to self-correct and learn from previous mistakes
- Maintain safety compliance certifications
- Ability to stay focused and seated for multiple hours at a time
- Ability to multitask in dynamic situations
- Schedule flexibility to support a 24/7 operation including holidays
- Valid driver's license with three years of driving experience and a clean driving record
- Ability to pass background, drug, and employment checksBenefits:
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