Technical Marketing Engineer - MV- Video Cloud Platform, Smart Camera - San Francisco California

Company: Meraki, LLC
Location: San Francisco, California
Posted On: 01/30/2025

Application window expected to close on 2/21/25.It's Magic.At Cisco Meraki, we support organizations of every size and industry to create detailed and impactful digital experiences for both customers and employees. Our innovative platform simplifies complex technology, making it feel effortless-almost like magic. Driven by a culture of collaboration, inclusivity, and flexibility, we enable our teams to design secure, accessible, and forward-thinking solutions.Join Us:Cisco Meraki is redefining video technology with our innovative Video Cloud Platform, combining cloud-managed simplicity with advanced AI/ML applications. We are excited to welcome a versatile and driven Technical Marketing Engineer (TME) to our Product Management team to help define the future of cloud-based video intelligence.In this role, you will act as a critical liaison for technical expertise and strategic direction. As a key part of the MV Product Management Team, you will contribute to the design, testing, and successful launch of our Video Cloud Platform solutions. You'll also work directly with engineering teams, customers, sales engineers, and partners worldwide, ensuring smooth adoption and an exceptional user experience.Responsibilities

• Shape the Product Journey: Collaborate with engineering and product management to guide product design, testing, and launch while influencing the roadmap.
• Empower Success: Develop and deliver compelling technical resources for internal teams, customers, and partners.
• Collaborate Globally: Partner with Meraki's global teams, aligning on product goals and leveraging diverse insights.
• Customer Advocate: Lead beta and pilot programs, engage directly with customers, and ensure their needs drive product direction.
• Resolve Challenges: Prioritize and address customer-reported issues, working closely with engineering for efficient resolution.
• Market Engagement: Meet with customers and prospects, present the product vision, and identify emerging opportunities for innovation.Requirements
  • Demonstrated experience as a Product Manager/Owner or Technical Engineer in a technical domain.
  • Strong proficiency with SQL and analyzing data to understand issues and trends.
  • Experience debugging and optimizing video platforms and leading large-scale video data workflows.
  • Proven ability to communicate technical concepts to both technical and non-technical audiences.
  • Entrepreneurial attitude with a strong focus on product quality and user satisfaction.
  • Passion for solving technical challenges creatively.Bonus Points
    • Degree (or equivalent) in Computer Science, Computer Engineering, or a related technical field.
    • Expertise in video streaming protocols and cloud technologies.
    • Hands-on familiarity with video codecs, cloud video technologies, or edge processing.
    • Experience in embedded systems, application engineering, QA, or technical support.
    • Strong technical writing and presentation skills.
    • Knowledge of video sensor technologies and streaming optimizations.
    • Background in supporting or selling AI/ML-driven video solutions.At Cisco Meraki, we're challenging the status quo with the power of diversity, inclusion, and collaboration. We're building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.Apply for this jobFirst Name *Last Name *Email *Phone *Specify your location (not office preference) *Resume/CV *LinkedIn ProfileRace/Ethnicity *Disability Status *Are you now legally authorized to work in the posted primary location for this requisition? *Will you require sponsorship in the future for this location (for example, if you are on a temporary visa)? *How did you hear about Meraki?Thanks for applying!We will be in touch if you are the right fit for the role.
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