Bilingual Helpdesk Technician - San Francisco California

Company: VirtualVocations
Location: San Francisco, California
Posted On: 01/30/2025

A company is looking for a Bilingual Helpdesk Technician - French Canadian.



Key Responsibilities

Provide professional end-user support via telephone, email, and chat
Perform restorative or maintenance actions to resolve end-user problems
Track incidents and calls, ensuring timely and accurate data entry into the database


Required Qualifications

High school diploma or equivalent required
0-1 year's relevant experience
Fluency in French
Solid foundation of personal computer experience
Overall knowledge of desktop productivity products More...

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