Senior Customer Success Engineer - Ontario California

Company: VirtualVocations
Location: Ontario, California
Posted On: 01/31/2025

A company is looking for a Senior Customer Success Engineer to serve as a trusted advisor to enterprise customers.



Key Responsibilities

Serve as the primary point of contact for enterprise customers, managing their entire journey
Own product adoption and collaborate with sales to ensure customer success
Develop and maintain customer success plans, aligning on goals and strategies for long-term success


Required Qualifications

7+ years of experience in a technical, customer-facing role
Strong understanding of software development, APIs, and web technologies
Proven experience managing high-value accounts
Familiarity with microservices architecture and cloud-native technologies
Experience in project and change management, ideally with certifications such as ScrumMaster or PMP More...

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