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Rental Sales and Service Representative - San Francisco California
Company: Ryder System, Inc.
Location: San Francisco, California
Posted On: 01/31/2025
START ON A CAREER PATH THAT HAS A FUTURE
At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY. As a Rental Sales Rep., you'll be part of a dynamic team, equipped to succeed and empowered to develop your sales, management, operations, or customer service career.
Rental Location - San Francisco CA 94107
Work Schedule - Monday through Friday 1st Shift!
Job Summary
The Rental Sales Representative is responsible for acting as the front-line sales agent for the rental of vehicles to the Company's current lease and commercial rental accounts, as well as potential commercial rental customers and consumer household needs. This requires the Rental Representative to work cross-functionally across Sales, Marketing, Operations, and Asset Management while utilizing excellent customer communication skills. This program is fast-paced and touches every aspect of the business unit. In this role, you will acquire proven industry knowledge, skills, and resources to develop your relationship building. We allow you to carve out your own career path and promote from within, based on performance.
If you're motivated, coachable, and looking to get your sales, operations, or management career started, you've come to the right place. Structured work weeks, rotational Saturdays (depending on branch location/hours), and competitive pay plus OT. We also offer a full benefits package, 401k employer match, and a discount on RyderShares!
Essential Functions
- Sales & Marketing: Handle sales and sales process for inbound calls as well as outbound solicitation. Responsible for executing the business unit's marketing plan. Maintain current accurate data within the company's marketing database. Maximize rate opportunities within the marketplace. Responsible for generating rental, lease, and used vehicle sales leads. Maintain and expand relationships with existing customer base. Ability to maximize operational effectiveness by coordinating overall inventory levels to meet customer demand. Meet overall Ryder market share by successfully executing the sales and marketing initiatives.
- Operations & Asset Management: Responsible for the overall profitability, operations, and asset management of a rental location. Accountable for coordinating with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfaction. Maintain compliance with company, local, state, federal, and other regulatory agencies. Complete understanding of marketplace conditions in order to maximize utilization of the rental fleet.
- Customer: Drive profitable revenue growth by maintaining and growing customer relationships. Responsible for overall satisfaction for all internal and external customers. Reconcile all customer concerns, issues, and disputes in order to maintain the ongoing relationship.
- Communication: Builds constructive and effective relationships with both internal and external customers. Maintain composure when addressing stressful situations. Clearly articulates Ryder's product and service offerings.
Skills and Abilities
- Strong verbal and written communication skills.
- Goal oriented, drive for results, assertive, and deal well with ambiguity.
- Possesses a high degree of initiative.
- Must have high level of energy and be a self-motivated and self-directed person.
- Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments.
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
- Demonstrates customer service skills.
Qualifications
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