Healthcare Scheduling Team Lead - San Jose California

Company: VirtualVocations
Location: San Jose, California
Posted On: 02/01/2025

A company is looking for a Manager, Healthcare Scheduling, Remote.



Key Responsibilities:

Supervises and leads a team of Customer Service Representatives, including scheduling, training, and evaluating associates
Provides ongoing coaching, counseling, and performance management to team members
Tracks performance metrics and provides analysis and reporting to identify inefficiencies and improvement opportunities



Required Qualifications:

Two years of previous supervisory call center experience
Experience in employee evaluations, corrective counseling, and motivational techniques
Outstanding leadership abilities with conflict resolution skills
Associates degree or higher preferred
Experience in healthcare or healthcare technology is a plus More...

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