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Mgr, UI Engineering Mgmt - San Diego California
Company: Servicenow
Location: San Diego, California
Posted On: 02/02/2025
Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.Job DescriptionWhat you get to do in this role: Team Leadership & Collaboration: Lead a diverse and collaborative team of UI designers and developers. Foster a culture of creativity, quality, and continuous learning while ensuring alignment with business objectives. Partner closely with Platform Engineering and Application Engineering teams to ensure smooth cross-functional communication and execution of UI initiatives. UI Strategy & Vision: Define and implement a unified UI strategy that aligns with ServiceNow's overall product vision and user experience standards. Ensure consistency and usability across multiple platforms and devices. Design & Development Oversight: Oversee the design process from concept to execution, ensuring that the user interfaces are visually appealing, functional, and accessible. Collaborate with developers to translate design prototypes into high-quality, responsive code. Cross-functional Partnership: Work closely with Platform Engineering to ensure that UI design and development efforts are aligned with technical requirements and limitations. Support Application Engineering in customizing and optimizing UIs based on specific use cases and user needs. User-Centered Approach: Advocate for and apply a user-centered design process throughout all phases of product development. Conduct user research, usability testing, and gather feedback to continuously improve UI/UX. Quality Assurance & Continuous Improvement: Ensure that the final UI product meets ServiceNow's high standards for quality, performance, and accessibility. Identify areas for continuous improvement and provide mentorship to team members to develop their skills.Qualifications - Proven experience (8+ years) in UI design and development, with at least 2+ years in a management or leadership role, ideally working with cross-functional teams.
- Strong proficiency in design tools (e.g., Sketch, Figma, Adobe XD) and front-end technologies (HTML, CSS, JavaScript).
- Demonstrated experience working with engineering teams to bridge design and development, ensuring seamless integration of UI designs into complex technical environments.
- Deep understanding of UI/UX principles, accessibility guidelines, and responsive design.
- Strong communication skills and the ability to collaborate effectively with both technical and non-technical stakeholders.
- Experience with Agile development processes and tools (e.g., Jira, Confluence).
- Ability to drive change and innovation while balancing the needs of the business and the user.
- Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field, or equivalent work experience.Nice-to-Have:
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