Director Commercial Innovation - OTTAVA - Santa Clara California

Company: Disability Solutions
Location: Santa Clara, California
Posted On: 02/02/2025

Johnson & Johnson's Family of Companies is recruiting for a Director, Commercial Innovation, OTTAVA. The position will be located in Santa Clara, CA.At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.At Johnson & Johnson MedTech, we're changing the trajectory of health for humanity, using robotics to enhance healthcare providers' abilities and improve patients' diagnoses, treatments, and recovery times. Johnson & Johnson Robotics was established in 2020 with the integration of Auris Health, Verb Surgical, C-SATS, and Ethicon. It comprises three key med-tech platforms: Flexible Robotics (MONARCH--), Surgical Robotics (OTTAVA---), and Digital Solutions. Join our collaborative, rapidly growing teams in the San Francisco Bay Area (Redwood City and Santa Clara), Cincinnati, and Seattle. You'll collaborate on breakthrough medical technologies that unite multiple subject areas to build a connected digital ecosystem that advances medical professionals' skills and improves patient outcomes.The Director, Commercial Innovation, OTTAVA will be responsible for building the OTTAVA strategy for customer support and value-added services as OTTAVA prepares to launch in regions across the globe. The Director, Commercial Innovation, OTTAVA will report into the Senior Director, Commercial Excellence. This role will partner across Surgery to ensure we are able to provide correct offerings to the customer at the right time, augmenting our existing suite of offerings where needed. This role requires strong collaboration skills and partnership with sales, marketing, professional education, service solutions, commercial operations, contracting and the Polyphonic team.Major Duties & Responsibilities:

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• Design the end-to-end deployment of the customer support team that will enable the successful integration and adoption of the Ottava program within the hospital system.
• Enable smooth experiences to maximize adoption of OTTAVA across all user personas (e.g. Nurses, Surgeons, Robotic Coordinators, OR Director, IT department).
• Support new system integration, connectivity, scheduling, inventory management and cleaning & sterilization for hospital systems.
• Provide consultative support for OR optimization, efficiency, inventory management, patient engagement & activation, and marketing across open, lap and robotics.
• Implement data & analytics to drive system adoption .
• Support education and training strategies for various user personas.
• Provide career development, performance management, and coaching employees to assist in talent development.
• Foster teamwork, diversity, and inclusion within team, between teams and other groups.
• The role builds and champions a collaborative team culture and continuous team integration. The role inspires and provides team member motivation and recognition.\r\r More...

      

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