Customer Care Representative - AZ Licensed - Pasadena California

Company: VirtualVocations
Location: Pasadena, California
Posted On: 02/02/2025

A company is looking for a Customer Care Representative to support customers and agents with insurance inquiries and policy needs.



Key Responsibilities

Deliver exceptional customer service while ensuring compliance with legal requirements
Communicate with customers through various channels while managing multiple systems
Resolve inquiries related to insurance matters and escalate unresolved issues as necessary



Required Qualifications

High School Diploma or equivalent required
Property and Casualty license may be required
1-3 years of customer service experience, preferably in a call center environment
Intermediate computer skills with the ability to navigate multiple systems
Experience with Microsoft Office suite preferred More...

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