Sr. Hardware Quality Engineer - San Francisco California

Company: Hinge-Health
Location: San Francisco, California
Posted On: 02/02/2025

About the Role:As a Hardware Quality Engineer at Hinge Health, you will be instrumental in enhancing our cutting-edge hardware products. You'll lead initiatives from post-market surveillance to failure analysis, interfacing with cross-functional teams including R&D, Quality Assurance, and Manufacturing to ensure our products meet the highest safety and reliability standards. Your specialized knowledge in quality engineering will drive innovation and efficiency in our processes, while maintaining high quality and cost-effectiveness. The ideal candidate is passionate about advancing health technology, has a proven track record as a resourceful contributor, and thrives in a dynamic, fast-paced environment. In this impactful role, you will have the opportunity to shape the future of health technology with commitment and expertise.What You'll Accomplish:

• Conduct and document thorough investigations into product failures, identifying root causes
• Develop and implement failure analysis procedures
• Collaborate with cross-functional teams to address and correct failure modes
• Prepare detailed reports for engineering leadership
• Use advanced tools for failure diagnosis and problem-solving
• Improve analysis processes and stay updated on industry trends
• Manage complaint investigation workload and ensure documentation complianceHinge Health Hybrid ModelWe believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days/week.Basic Qualifications:
  • Bachelor's or Master's degree in Mechanical Engineering, Electrical Engineering, Biomedical Engineering or a related field
  • 2+ years of professional experience in failure analysis, reliability engineering, CAPA quality engineering, post-market surveillance, or related roles
  • 1+ year of professional experience investigating issues, driving creative problem-solving, and effectively documenting findings, with a strong understanding of quality records requirements and documentation
  • Professional experience with failure analysis tools such as scanning electron microscopes (SEM), X-ray analysis, or other diagnostic equipment
  • Professional experience conducting root cause investigations using quality management tools such as 5 Whys, Fishbone diagrams, Is/Is Not analysis, and fault tree analysisPreferred Qualifications:
    • Experience in a cross-functional team environment managing multiple priorities
    • Professional background in medical devices or other regulated industries
    • Experience working in Quality Management Systems designed to 21CFR820, ISO 13485, or ISO 9001CompensationThis position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. The annual salary range for this position is $120,000-$180,000.About Hinge HealthHinge Health is moving people beyond pain by transforming the way it is treated and prevented. Connecting people digitally and in-person with expert clinical care, we combine advanced technology, AI and a care team of experts to guide people through personalized care directly from their phone. Our approach is proven to reduce pain by 68%, prevent 42% of new opioid prescriptions, and avoid more than half of joint replacement surgeries. Available to 18M people, Hinge Health is trusted by leading health plans and employers, including Land O'Lakes, L.L. Bean, Salesforce, Self-Insured Schools of California, Southern Company, City of Boston, US Foods, and Verizon.Learn more at What You'll Love About Us
      • Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn't available where you live
      • Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match
      • Modern life stipends: Manage your own learning and developmentDiversity and InclusionWe're committed to building diverse teams that reflect the communities we serve. Visit to learn more about what moves us.Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
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