Client Insights Analyst - Whittier California

Company: VirtualVocations
Location: Whittier, California
Posted On: 02/03/2025

A company is looking for a Client Insights Analyst, Health to enhance client experience through data analysis and feedback mechanisms.



Key Responsibilities

Design and conduct customer satisfaction surveys and feedback mechanisms
Collect and analyze customer feedback from various channels to identify trends
Develop customer insights reports and dashboards to track performance metrics


Required Qualifications

3+ years of research and data analytics experience
Experience with qualitative and quantitative data analysis from multiple sources
Proficiency in reporting design and remote dashboard creation
Expertise in data visualization techniques and MS Excel (VBA preferred)
Experience with a VoC or Feedback Management system More...

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