Director of Implementation - Pasadena California

Company: VirtualVocations
Location: Pasadena, California
Posted On: 02/04/2025

A company is looking for a Director of Implementation & Provisioning.



Key Responsibilities

Develop and implement scalable processes to support growth and manage client needs
Streamline onboarding processes using technology-driven solutions to enhance efficiency and reduce errors
Lead initiatives to maximize client adoption of technology solutions and improve overall client readiness


Required Qualifications

At least 8 years of experience leading implementation or client service teams in a high-growth environment
3+ years of experience with SaaS platforms or HR technology solutions
Expertise in designing scalable processes that enhance efficiency and accuracy
Proven ability to foster collaboration across teams to ensure client success
Competence in using KPIs to evaluate performance and identify improvement opportunities More...

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