Software Support Engineer - Whittier California

Company: VirtualVocations
Location: Whittier, California
Posted On: 02/04/2025

A company is looking for a Software Support Engineer I to provide technical support for users of its products.



Key Responsibilities

Respond to and resolve client support tickets efficiently to ensure customer satisfaction
Develop and maintain process documentation to streamline support procedures
Assist with basic SQL queries and collaborate with development teams on troubleshooting and feature development


Required Qualifications

Bachelor's degree in Computer Science, Engineering, or related field
1-2 years of experience with C#, SQL, and APIs
Interpersonal skills that promote cooperation and flexibility
Ability to organize and prioritize workload effectively
Experience in providing customer service directly to clients More...

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