Health Insurance Broker - Sacramento California

Company: VirtualVocations
Location: Sacramento, California
Posted On: 02/04/2025

A company is looking for a Customer Experience Manager.



Key Responsibilities:

Handle a high volume of incoming requests via phone and email, ensuring optimal customer outcomes
Identify and understand customer needs to provide effective solutions and ensure satisfaction
Manage complaints and maintain accurate records of customer interactions and account processing


Required Qualifications:

3-5 years of experience in complex customer service or account management roles
Experience with CRM systems and reporting tools
Ability to obtain a health insurance brokerage license
Demonstrated commitment to ethics and integrity
Experience working independently and collaboratively in remote teams More...

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