Patient Engagement Representative - Anaheim California

Company: VirtualVocations
Location: Anaheim, California
Posted On: 02/05/2025

A company is looking for a Patient Engagement Representative - Remote.



Key Responsibilities

Provide inbound and outbound support for patient acquisition and retention strategies through various communication channels
Accurately determine eligibility for care coordination, provide physician referrals, and handle event registrations
Document and refer unresolved issues, handle patient complaints, and maintain quality measures according to protocols


Required Qualifications, Training, and Education

High school diploma or GED required
1-3 years of customer service and/or healthcare experience required
Telephone/call center experience required
Working knowledge of Windows-based computer environment required
Preferred: Two years of college More...

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