Triage Specialist - Santa Clara California

Company: VirtualVocations
Location: Santa Clara, California
Posted On: 02/05/2025

A company is looking for a Triage Specialist - Pacific Time Zone.



Key Responsibilities

Respond to customer inquiries and coordinate resources to meet client needs
Participate as a tier 1 support technician in an on-call rotation
Assist clients with technical support questions and manage ticket queues


Required Qualifications

Approximately 2 years of experience in a technical support role
Industry-recognized IT certifications (e.g., CompTIA ITF+, A+, Networking+) are a plus
Technical knowledge of operating systems such as Windows, macOS, iOS, or Android
Ability to operate independently and manage multiple tasks efficiently
Experience interfacing with clients in a technical support capacity More...

Register an account with us and set up job agents! We'll email you immediately when jobs like this are posted on our site.