Bilingual Telephonic Care Navigator - Anaheim California

Company: VirtualVocations
Location: Anaheim, California
Posted On: 02/05/2025

A company is looking for a Bilingual Cantonese and English Telephonic Care Navigator.



Key Responsibilities:

Conducts telephonic outreach to members and educates them on care gaps
Coordinates care with providers and assists members with social determinants of health
Maintains schedule adherence and provides excellent customer service to members and providers



Required Qualifications:

High School Diploma / GED or equivalent work experience
Must be 18 years of age or older
1+ years of Call Center and/or Telephonic Customer Service Experience
Bilingual in Cantonese and English
Ability to work from home with access to high-speed broadband More...

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