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Customer Service Manager - Fresno California

Company: VirtualVocations
Location: Fresno, California
Posted On: 02/06/2025

A company is looking for a Customer Service Manager - Remote.



Key Responsibilities

Manage error reports for compliance and coach customer care staff
Approve or deny claims and maintain reports for decision-making
Conduct performance appraisals and lead initiatives for improvement in customer care



Required Qualifications

Business degree preferred; high school diploma or equivalent required
2+ years of manufacturing customer service experience preferred
5 years of supervisory or lead experience in customer service
Proficient in Microsoft Office suite More...

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