Accounts Receivable Support Specialist - Riverside California

Company: VirtualVocations
Location: Riverside, California
Posted On: 02/06/2025

A company is looking for a Support Specialist, AR to provide assistance to Accounts Receivable Representatives for effective follow-up and collections.



Key Responsibilities

Negotiate payment plans with customers through inbound and outbound calls using an auto-dialer
Meet or exceed performance objectives, including account resolution goals and maintaining a 96% quality score
Execute follow-up procedures for third-party approvals, billing, and collection of overdue accounts while adhering to compliance policies


Required Qualifications

High school diploma or GED
At least one year of experience in debt collections or business-to-consumer sales
At least six months of experience in a high-volume call role
Experience accessing multiple databases simultaneously
Demonstrated ability to meet performance objectives More...

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