Alabama Licensed Absence Specialist - Santa Clara California

Company: VirtualVocations
Location: Santa Clara, California
Posted On: 02/07/2025

A company is looking for an Absence Customer Experience Specialist in Alabama.



Key Responsibilities

Administer and adjust Family Medical Leave Act (FMLA) and other leave programs according to guidelines
Handle high volumes of incoming calls and provide efficient follow-up to ensure timely processing of leave requests
Maintain accurate documentation of leaves and meet performance metrics and quality goals


Required Qualifications

Bachelor's Degree preferred; High School Degree or equivalent required
1-3 years of customer service experience required
Call center experience preferred
Experience in employee benefits administration or FMLA administration is a plus
Bilingual Spanish is a plus More...

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