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GENERAL MANAGER - Fort Collins Colorado
Company: DND Groups, Inc. Location: Fort Collins, Colorado
Posted On: 11/14/2024
Location 1609 Specht Points RD, Fort Collins, Colorado 80525 Description DND Groups is a privately held franchise management company and home to more than 62 quick services restaurants nationwide. Proudly representing 5 internationally recognised brands; Dairy Queen, Noodles & Co., Paris Baguette, Taco Johns, and Zaxby's. DND Groups was recently named one of the Top 200 Restaurant Groups by Nation's Restaurant. As a team we are eager to bring aboard a growth minded leader to manage this Taco Johns's location in Fort Collins, Colorado. Responsibilities - Building and developing a trusted team. The general manager will guide, support, and bringing out the best in their crew members and shift leaders.
- Maintaining a positive working relationship with all restaurant staff. Fostering and promote a cooperative and pleasant working climate, which will be conducive to maximising employee morale, productivity and efficiency will be paramount.
- Hiring, training and developing shift managers and conducting formal employee performance reviews.
- Ensuring that the team is equipped to provide an excellent guest experience in all areas.
- Utilizing the restaurants profit & loss to optimise sales and profit by analyzing COGS and taking corrective action if necessary.
- Maintaining inventory, projecting changes in demands throughout the year and adjusting labor accordingly.
- Ensuring that the restaurant is properly staffed to drive sales volumes. Prepare crew members' schedules and approve schedules completed by assistant managers to meet staffing requirements and labor goals.
- Personally respond to customer complaints, taking prompt and appropriate action to resolve problem and ensure customer satisfaction. As well as taking the opportunity to identify areas for improvement as a team.
- Organizing and implementing local restaurant marketing as well as incorporating regional and national marketing promotions to increase restaurant sales.
- Exercising good judgment in decision-making and reporting issues to the district manager. Qualifications / Skills
- Minimum of 3-5 years of restaurant management experience is required. Quick service restaurant experience strongly preferred.
- High School diploma or equivalent required.
- Candidates should have a strong sense of urgency, thrive under pressure and have the ability to motivate their team in a fast paced environment.
- Strong customer service skills, as well as the ability to adapt and engage with a diverse crew members and wide range of customers.
- A proven track record of effective management. This should be demonstrated by previous COGS and labor.
- Successful candidates will be detail-oriented and have the ability to oversee and balance all aspects of a fast paced and dynamic restaurant.
- Ability to stand for long periods of time and lift up to 50 pounds will be necessary. Benefits and Compensation
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