Associate Billing Specialist - Colorado Springs Colorado

Company: VirtualVocations
Location: Colorado Springs, Colorado
Posted On: 11/19/2024

A company is looking for an Associate Billing Specialist to assist with billing and subscription inquiries.



Key Responsibilities

Manage and process billing tickets, addressing customer inquiries and escalating complex issues
Collaborate with cross-departmental teams to resolve subscription-related issues and improve customer experience
Handle sensitive billing situations, including credits, refunds, and compensation requests


Required Qualifications

Previous experience in billing support, subscription management, or customer service
Ability to make high-stakes decisions with accountability
Experience in analyzing trends to improve processes
Familiarity with billing systems and support articles
Willingness to work weekends if necessary More...

Register an account with us and set up job agents! We'll email you immediately when jobs like this are posted on our site.