Telecom Customer Service Representative - Colorado Springs Colorado

Company: VirtualVocations
Location: Colorado Springs, Colorado
Posted On: 11/20/2024

A company is looking for a Telecom Customer Service Representative to provide support to users regarding telecommunications networks and systems.



Key Responsibilities

Respond to end user inquiries and resolve problems associated with telecommunications networks and systems
Isolate problem sources and collaborate with internal teams and vendors for resolution
Develop and maintain documentation of all activities related to user support


Required Qualifications

High school diploma or equivalent
Six months to one year of experience in telecommunications or applications programming
Basic knowledge of telecommunications equipment and systems
Proficient in using various software packages, including Microsoft Office
Ability to manage multiple tasks/projects and deadlines simultaneously More...

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