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District Manager - Denver Colorado
Company: EmergencyMD
Location: Denver, Colorado
Posted On: 11/21/2024
About the Company
Ally Waste Services is a premium provider of valet trash services to apartment complexes throughout the United States.
Job Description
District Managers are responsible for managing the total service delivery for up to 20 apartment communities and providing direction and oversight for 15-25 Service Valets within the assigned district. They ensure client satisfaction through ongoing client engagement and oversight of a part-time workforce responsible for service delivery on assigned properties.
Responsibilities/Duties
Daily Operations
Manage total service delivery for up to 20 apartment communities and provide direction and oversight for approximately 15-25 part-time Service Valets.
Recruit, hire, and onboard Service Valets.
Provide on-call support to service valets and communities in the morning (approximately 8:30am-12:30pm) and evening (approximately 7pm-11pm).
Ensure daily/nightly completion of resident doorstep trash/recycle pick-up for assigned properties.
Inspect properties regularly for resident and Service Valet compliance.
Customer Retention
Make informed decisions considering customer/associate impact. Apply critical thinking skills to forecast/solve problems and drive results.
Create and maintain cooperative working relationships and frequent communication with property staff through daily site visits.
Organizational Activities
Comply with, promote, and train on all safety policies and procedures. Report all safety incidents thoroughly and timely.
Ensure daily delivery of Valet Reports to designated property staff members.
Keep timely and accurate customer, associate, and operational records.
Discuss associate's development needs and facilitate appropriate support, coaching, and/or training opportunities.
Service/Support
Assist with new community launches, including container distributions.
Drive to inventory warehouse when needed for supplies (Personal Protective Equipment, Containers, Brochures, etc.).
Drive to properties within assigned district/region up to 50% of the workday.
We offer a work truck, benefits, and competitive pay with the ability to grow quickly! Salary varies based on experience and the number of properties managed successfully.
I look forward to hearing from you and having you on the team!
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