Junior Customer Support Agent - Lakewood Colorado

Company: VirtualVocations
Location: Lakewood, Colorado
Posted On: 01/29/2025

A company is looking for a Junior Customer Support Agent who will provide excellent customer service and support.



Key Responsibilities

Provide customer support via live chat and social media
Identify root causes of issues and propose solutions
Engage in proactive learning during initial training


Required Qualifications and Education

Strong English writing skills
Ability to communicate effectively in challenging situations
Compassionate and empathetic approach to customer interactions
Willingness to adapt to new platforms and processes
Passion for helping others and problem-solving More...

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