Healthcare Contact Center Representative - Pueblo Colorado

Company: VirtualVocations
Location: Pueblo, Colorado
Posted On: 01/30/2025

A company is looking for a Contact Center Representative (Healthcare).
Key Responsibilities

Handle inbound and outbound phone calls, assisting customers with inquiries and maintaining detailed records
Coordinate with insurance verification and center staff to assist patients and schedule procedures
Organize time effectively to meet scheduling and quality goals while maintaining composure in difficult situations

Required Qualifications

High School Diploma or GED
Preferred 1 year of experience in customer service
Ability to work effectively in a remote setting with high-speed internet
Commitment to continuous quality improvement and professional development
Willingness to accept and implement change positively More...

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