Call Support Specialist - Lakewood Colorado

Company: VirtualVocations
Location: Lakewood, Colorado
Posted On: 01/30/2025

A company is looking for a Call Support Specialist to join their team remotely.
Key Responsibilities

Handle a high volume of incoming calls to support senior customer support team members
Ensure customers receive excellent service by efficiently solving issues
Work remotely with flexibility, preferably within the Central Time Zone

Required Qualifications

Minimum of 2 years of experience in a high-volume call center or customer service role, preferably in healthcare
Positive attitude focused on customer satisfaction
Ability to remain calm under pressure
Experience with Mac software is required; familiarity with TalkDesk and Slack is a plus
Tech-savvy and comfortable navigating multiple systems and screens More...

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