Device Support Specialist - Denver Colorado

Company: VirtualVocations
Location: Denver, Colorado
Posted On: 02/02/2025

A company is looking for a Device Support Specialist responsible for resolving technical issues and providing support to clients and customers.



Key Responsibilities

Manage inbound and outbound calls while providing a positive customer service experience
Collaborate with team members to research and respond to technical issues and complaints
Assist clients in understanding technology and troubleshoot existing technical issues


Required Qualifications

High School Diploma required
Zero (0) plus years of experience or equivalent combination of education and/or experience
Basic familiarity with technology concepts and devices
Ability to document details of calls, messages, and dispatches accurately
Willingness to learn from more experienced colleagues and seek guidance More...

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