Medicaid Services Advocate - Denver Colorado

Company: VirtualVocations
Location: Denver, Colorado
Posted On: 02/02/2025

A company is looking for a Medicaid Services Advocate to provide customer service support remotely.



Key Responsibilities

Respond to and resolve customer service inquiries regarding benefits, eligibility, and claims
Educate customers on consumer-driven health care topics and assist with provider interactions
Research complex issues and provide timely follow-up to ensure customer satisfaction


Required Qualifications

High school diploma or GED is required
Preferably 1 year of experience in an office or call center setting
Ability to build rapport and respond compassionately to customer needs
Proficiency in navigating healthcare-related processes and conflict management
Flexibility to work scheduled shifts and complete required training successfully More...

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