Head of Strategic Accounts - Fort Collins Colorado

Company: VirtualVocations
Location: Fort Collins, Colorado
Posted On: 02/04/2025

A company is looking for a Head of Strategic Accounts.



Key Responsibilities

Drive customer retention and repeat business through the implementation of programs, products, and processes
Collaborate with leaders across departments to enhance borrower retention and customer lifetime value
Analyze customer experiences to identify areas for improvement and strengthen relationships


Required Qualifications

10+ years of total work experience, with 5+ years in leadership roles related to Business Unit General Management, Sales, or Customer Experience
Experience in a startup environment, particularly with 0 to 1 product development
Prior experience owning a P&L and achieving revenue goals in SMB B2B or Repeat B2C segments
Strong leadership capabilities with experience in remote work settings
Prior knowledge in residential real estate investing or financial technology is a plus but not required More...

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