Global Support Specialist - Denver Colorado

Company: VirtualVocations
Location: Denver, Colorado
Posted On: 02/04/2025

A company is looking for a Global Support Specialist responsible for providing technical support for Finance, HR, and Payroll products.



Key Responsibilities

Provide application support and problem resolution for customers using Microsoft Dynamics Finance and related software
Maintain extensive knowledge of proprietary applications and assist in training users on best practices
Communicate effectively with customers, follow up on unresolved issues, and document actions in the help desk system


Required Qualifications

0-2 years of customer service experience
0-2 years of experience in the Higher Education industry
Solid analytical and troubleshooting skills
Understanding of data structures and ability to identify patterns
Experience in maintaining good customer relationships More...

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